Payment and Insurance
We are dedicated to providing the best possible care for you and
are always available to answer your questions about our financial
policies.
Insurance Information
All patients are expected to pay in full at the time of service,
unless they have insurance benefits that cover chiropractic care. A
copy of your insurance card will be made at the time of your first
appointment and we will call your company to verify benefits. HMO
patients must have a referral from their primary care doctor.
National University participates with a limited number of plans.
If we participate with your plan, reimbursement is usually made at
80 or 90 percent of the services your company covers. Some fees are
not covered and the insurance will deny payment for those. This is
especially true of Medicare. In the event that your plan determines
a service to be "not covered," or applies the fee to your
deductible, you will be responsible for the complete charge.
Payment is due upon receipt of a statement from our office.
We will make every effort to verify your benefits accurately and
in a timely fashion, usually the day of your first appointment.
However, until we receive the first payment with explanation of
benefits (EOB) we cannot guarantee the information we receive from
the verification process.
All co-pays or your portion will be required at the time
of each visit.
How to Contact Business Services
If you have questions at any time regarding your account with
us, come in and discuss it with the business office staff.
Central Clinics Business Services Office
National University of Health Sciences
200 E. Roosevelt Rd., Lombard, IL 60148
630-629-9664
The Business Services Office can be contacted with questions
related to your account from 9:30 a.m. to 5:00 p.m., Monday through
Friday.
We are here to serve you in the best way we can. We look forward
to establishing a long-lasting relationship with all our patients
and becoming a partner in your healthy lifestyle!
