Student Service Office
The Office of Student Services remains available to assist you
via phone and internet. To arrange a call or virtual meeting call
(630) 889-6548 or email studentservices@nuhs.edu.
Personal Safety Precautions
In order to ensure a smooth transition as we move back to a
portion of onsite "face-to-face" classes and clinic on Monday, July
13, everyone should be familiar with and in adherence with the
guidelines stated below:
- If you are sick or do not feel well, please do not come to the
campus. Please let your instructor and student services know of
your absence and contact your medical professional for further
guidance. In addition, if you have tested positive for COVID-19 or
have been in contact with a COVID-19 positive individual you will
need to quarantine for the required amount of time.
- If you are returning from out of the country, you will be
required to self-quarantine or provide a negative COVID-19 test
result.
Reducing Exposure
- NUHS will implement social distancing measures in labs between
tables and include sanitation stations to ensure hands and
tabletops can be constantly sanitized. In addition, students will
be encouraged to partner with the same person each session to
reduce the potential for spread and everyone must wear face
coverings.
- Workspaces, including student classrooms, will utilize a
modified seating pattern, rotation seating plans and other
necessary actions to maintain social distancing.
- Prior to entry to the University, all individuals
entering the NUHS Academic buildings are required to complete the
virtual self-certification screening daily. The screening is
available by Clicking Here. An email
confirmation will be sent directly to your NUHS email. Show this
confirmation email on your device (such as your cell phone) to your
instructor or clinician upon entering the classroom or clinic.
The university will be verifying that individuals are
completing the screening survey and temperature checks will be
administered in clinic and in some classes. If you are not able to
access the health screening link, screening will be available at
the clinic during clinic hours.
- Face coverings, which must be correctly worn, are
required in ALL NUHS ACADEMIC BUILDINGS.. Any person not
abiding by the face covering requirement may be asked to leave the
facility and security may be contacted. Repeated non-compliance
with face coverings or virtual self-certification screening may be
referred to the Dean for disciplinary action.
- Students are asked to provide their own disposable or reusable
face coverings.
- Wash and/or sanitize hands frequently. Sanitizer, soap and/or
wipes will be made available throughout the campus.
- Avoid high-touch surfaces.
- We encourage students to sanitize areas they will be touching.
Sanitization supplies will be available throughout the campus.
- Follow all COVID-19 related hygiene tips, such as coughing into
your elbow.
Learning Support
Are you new to online learning? Are you concerned about
doing well in a course that has now been moved online? If so, we
can help. Here are a few strategies to help with online
learning.
Peer Tutoring Assistance
At National University, we support your academic success with
free peer tutoring at both our Illinois and Florida locations. Peer
tutoring is rendered by instructor approved students who are
proficient within specific subjects. Having already completed the
course, they have insight on what will be expected of you in your
exams. Tutors act as facilitators for student learning, while the
student remains responsible for completing all actual coursework.
Students can logon to Cygnet, our online learning platform to
access current Peer Tutor contact information or contact Student
Services at
studentservices@nuhs.edu
.
Counseling and Mental Health Resources
Self-care amid this novel coronavirus (COVID-19) is very
important, here are tips on coping - Mental Health and dealing with COVID.
The University is able to provide referrals for independent counselors not
affiliated with the University's clinical services. Sessions are
strictly confidential; records are not shared with NUHS
personnel.
Disability Support Services
The Office of Student Services works with student who have a
documented disability to assure that the student's needs are
accommodated in the classroom environment to the greatest extent
possible. Students seeking services or accommodations must identify
themselves to the Dean of Students with documentation completed by
a licensed or credentialed specialist who establishes the existence
of a life-limiting disability and the need for reasonable
accommodation in the post-secondary setting. To arrange a call or
virtual meeting call (630) 889-6546 or email
ymaldonado@nuhs.edu.
Financial Aid
On March 27, 2020, Congress passed and President Trump signed
into law the Coronavirus Aid, Relief, and Economic Security Act
(the CARES Act). One element of the CARES Act was a provision that
provided funds to institutions of higher education to be
distributed to students in the form of emergency grants. The funds
are to help students with expenses related to the disruption of
campus operations due to coronavirus.
The Department of Education (ED) has required institutions
receiving these funds to make certain disclosures. NUHS's
disclosures are as follows:
- NUHS has signed and returned to ED the Certification and
Agreement, which includes our assurance that NUHS has used, or
intends to use, no less than 50 percent of the funds received under
Section 18004 (a)(1) of the CARES Act to provide Emergency
Financial Aid Grants to students.
- The total amount of funds that the institution has received
from ED pursuant to the institution's Certification and Agreement
for Emergency Financial Aid Grants to Students is $145,318.
- The total amount of Emergency Financial Aid Grants distributed
to students under Section 18004(a)(1) of the CARES Act as of the
date of this report is $145,304.
- The number of students at the institution verified to be
eligible to participate in programs under Section 484 in Title IV
of the Higher Education Act of 1965 and thus eligible to receive
Emergency Financial Aid Grants to students under Section
18004(a)(1) of the CARES Act as of the date of this report is 458
(as of 7/2/2020). Additional verification is ongoing.
- The total number of students who have received an Emergency
Financial Aid Grant to students under Section 18004(a)(1) of the
CARES Act is 443.
- The institution provided Emergency Financial Aid Grants to all
eligible students. Each student received $328.
- The institution advised students:
On May 29th, the
university received an initial allocation of $145,318 from the
Department of Education to distribute to students for expenses
specifically related to the COVID-19 pandemic. The first round of
CARES act funds will be disbursed to students who have completed
the FAFSA for the 2019-2020 year and awarded Title IV
funds.
Eligible students must
have been enrolled during the Spring 2020 trimester, enrolled in an
on-campus program, and completed the 2019-2020 FAFSA. We anticipate
the checks being mailed to students with in the next two weeks. The
methodology used to identify who will receive funds during this
first distribution was determined using the eligibility and
guidance from the Department of Education.
As additional funding is
awarded, we encourage students to complete the current year's FAFSA
to ensure consideration and determination of eligibility for CARES
grant funding.
Tuition and Fees
All tuition and fees still apply, and there have been no changes
to payment due dates.
Student Account balance information is
available via the MyNUportal by selecting the option Student
Accounts, View Billing Statement.
Payment by phone is available on Thursday from 8:30am to 1pm by
calling 630-889-6557.
Payments can also be mailed to:
National University of Health Sciences
Attn: Student Accounts
200 E Roosevelt Rd
Lombard, IL 60148
The Office of Student Accounts cashier window is open for in
person transactions from 8:30am to 1pm daily.
For more information, please visit the Office of Student
Accounts FAQ page
or contact Josie Extrom at jextrom@nuhs.edu.
Textbook Purchases
There are numerous resources available online where you can
purchase or rent textbooks needed for your classes.
As the COVID-19 pandemic continues, the health and safety of the
entire NUHS community is important to the university. As time
prevails us, more and more cases are developing across the nation
and because we are not invincible, we too are susceptible to this
pandemic.
Our top priorities remain safety, academic competency, and
program progression. We would like to continue to do so with your
cooperation, particularly regarding safety. Therefore, the success
to remaining open is going to require individual commitment to keep
the university informed of any possible COVID transmission. We
continue to work toward solutions that balance the current
challenges we all face.
Health Concerns
If you have been in close contact* with a confirmed COVID-19
patient, please stay home and notify both your supervisor and Human
Resources.
If you are experiencing any of the COVID-19 symptoms listed
below, stay home, call your doctor, notify your supervisor and then
Human Resources. If you have tested positive for COVID-19, please
contact Human Resources prior to a returning to campus.
Below is a list of possible COVID symptoms. Please note, this
list does not include all possible symptoms.
- Fever or chills
- Cough
- Shortness of breath or difficulty breathing
- Fatigue
- Muscle or body aches
- Headache
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
- Diarrhea
*Someone who was within 6 feet of an infected person for a
cumulative total of 15 minutes or more over a 24-hour period
starting from 2 days before illness onset (or, for asymptomatic
patients, 2 days prior to test specimen collection) until the time
the patient is isolated is considered a close contact.
Work Environment
We understand and appreciate that employees need clarity
regarding their work environment. Therefore, budget center managers
will continue to work with employees to allow the university to be
productive while maintaining a safe work environment. The
university continues to underscore the CDC guidelines, which
emphasizes the importance of personal preparedness and enabling
social distancing. When it is not possible to maintain at least 6
feet of space between you and another person, you must wear a mask.
If you do not have your own mask, please contact your
supervisor.
All university sponsored travel is suspended until further
notice. All future travel will be evaluated by the appropriate Vice
President.
Reducing Exposure:
- Prior to entry to the University, all individuals
entering the NUHS Academic buildings are required to complete the
virtual self-certification screening.This must be done every time
you come to campus(i.e., an employee comes to campus daily - that
employee must complete the self-certification screening daily). The
screening is available by Clicking Here. An email
confirmation will be sent directly to your NUHS email. The
University will be verifying that individuals are completing the
screening. If you are not able to access the health screening link,
screening will be available at the clinic during clinic hours. You
will receive a paper document upon completion of the clinic
screening. For those working non-traditional business hours, your
supervisor will have a paper document. Return all paper documents
to either your supervisor, human resources, the executive office,
or a department designee at the end of your shift.
- All NUHS employees are required to correctly wear a
mask when entering and exiting all buildings.
- It is the employee's responsibility to provide their own
mask. Employees should contact their immediate supervisor if
a mask cannot be sourced.
- Employees do not have to wear a mask when they are at their own
cube or in their own office.
- Employees will need to wear a mask when employees enter another
employee's space; they are both expected to wear their
masks.
- Wash and/or sanitize hands frequently. Sanitizer, soap and/or
wipes will be made available throughout the campus.
- Sanitize areas you will be touching and avoid high-touch
surfaces when possible. Sanitization supplies will be available
throughout the campus.
- Follow all COVID-19 related hygiene tips, such as coughing into
your arm.
Contact Tracing
The COVID-19 crisis has created an unprecedented need for
contact tracing across the country. Any employee with a potential
exposure on campus will be contacted by Human Resources or the
Executive Office. This practice will continue throughout the
pandemic every time a positive test is reported to NUHS.
The following process is used for contact tracing:
- If an NUHS community member tests positive, we inquire when
they were last on campus.
- Ask the positive individual who they have been in direct and
indirect contact with.
- Contact all community members who had direct and indirect
contact with the COVID-19 positive individual. While NUHS makes
every effort to contact potentially affected individuals, please
review the following general prevention steps in the link provided
by the Illinois Department of Public Health.
Facility Cleaning and Maintenance
Cleaning of high traffic areas continues to take place on the
Illinois campus. Special attention remains on high touch areas such
as doors, door knobs and work surfaces. Our current cleaning
products have been verified to be effective by our suppliers.
Facility personnel have been reassigned as needed to support these
efforts.
We will continue our enhanced cleaning processes in common
areas, classrooms and high touch areas. Additional cleaning
supplies will be available for students and instructors to clean
learning spaces before use. Please review the "Facilities" tab for
additional guidelines, building entrance access, and safety
precautions.
At the Florida site, St. Petersburg College department of
facilities planning and institutional services is using
disinfectant cleaners in all high exposure areas, including
restrooms, cafes, and areas where people congregate.
Alumni Resources
As you continue to navigate these unprecedented times in
healthcare, the Alumni & Development Department remains
committed to supporting you and your fellow alums. We will maintain
connected via email to share valuable resources and updated
guidelines regarding COVID-19. To ensure you receive these
communications, please contact us with your preferred contact
information at alumni@nuhs.edu or (630) 889-6702.
Together, we are stronger!
Alumni Department Travel
The Alumni & Development Department enjoyed connecting with
you throughout the 2020 convention season. We look forward to the
next time we can be together! Please check back soon for updated
information on 2021.
Spring and Summer Graduates
Due to on-going health concerns related to the COVID-19 pandemic
and state regulations, the University has made the difficult, but
necessary, decision not to hold a live in-person commencement
ceremony this August.
Graduates are welcome to participate in a future commencement
ceremony. Please contact the Alumni and Development office at
630-889-6701 or alumni@nuhs.edu for further
information.
Illinois graduates who would like to pick up their diploma,
please make arrangements with the Office of the Registrar. For all
other graduates, diplomas will be mailed to the address currently
on file. Please make sure that the university has the correct
information as to where to send the diploma.
Postgrad/Continuing Ed
Important message regarding license expiration
dates:
ILLINOIS:
Governor JB Pritzker has publicly
announced, in response to the COVID-19 outbreak, a series of
necessary and appropriate measures to be taken by the State of
Illinois to protect the public's health and welfare.
In accordance with the Governor's
commitment to the well-being of the people of Illinois, the
Secretary of the Department of Financial and Professional
Regulation has signed a Variance providing that all
current licensees whose license renewal deadlines fall within the
period beginning March 1, 2020 through and including, July 31, 2020
shall have up to, and including, September 30, 2020, to renew their
licenses . These and all of the Department's licensees must
continue to comply with all pertinent provisions of their
respective licensing Acts.
FLORIDA:
As part of the response efforts to
the Novel Coronavirus 2019 (COVID-19), Governor Ron DeSantis
extended the licensure renewal expiration date until May 31, 2020
for any health care practitioner with licensure renewal deadlines
between March 21 and April 30, 2020.
Info on FL Chiropractic License Renewal
Postponement
OTHER
STATES: Please check your state licensing board's website
for information.
The State of Illinois has mandated that all professionals
covered under the Medical Practice Act must attend at least one hour pertaining to sexual harassment
prevention . This course will train doctors and their
employees on what is considered sexual harassment, prevention
training, and what to do if they see or experience sexual
harassment.
This training is now available online for your September
30, 2020 renewal deadline!
Please check out our
online courses!
Spring Trimester
The primary objectives for the spring trimester are to provide
the best learning format options possible while keeping the number
of people on campus at one time to a minimum to maintain proper
social distancing requirements set forth by the CDC and the
occupancy limitation requirements set forth by the state.
In addition, please ensure to familiarize yourself with the
safety precautions and guidelines outlined on the Current/Future
Students and Faculty/Staff tabs.
Spring 2021 Schedule and Format:
NUHS plans to utilize a combination of online lecture, blended
online/in-person lecture and in-person lecture education as
approved by the appropriate dean. NUHS also plans to utilize
primarily in-person laboratory and clinical education. NUHS will
follow this plan for the full 15 weeks (17 weeks for clinic) this
spring trimester, unless CDC, state or local public health
guidelines dictate otherwise. The course schedules posted on the
student portal will be your guide for any in-person lectures,
synchronous web-based video sessions such as Microsoft Teams or
Zoom or Cygnet and the in-person laboratories to reduce conflicts
for dual enrolled students and classroom scheduling.
To be a bit more specific, each program and each site may vary
due to constraints of accreditation standards, space or state
requirement variations. For example:
- BS program - will remain completely online for the entire
trimester.
- Clinic for all programs - will continue through the break. For
those entering clinic for the first time, students will return to
campus on January 11 (week 1).
- MT program - will return to campus January 11 (week 1) for
in-person lecture, lab and clinic.
- AOM program - will return to campus January 11 (week 1) for
in-person lecture, lab and clinic.
- ND program - will be virtual lecture and lab for weeks 1 and 2
of the trimester (clinic noted above); students return to campus
January 25 (week 3) to begin in-person laboratory while continuing
virtual lecture; lecture will begin in-person on February 22 (week
6) in a hybrid format where up to 75% of the lecture course may be
in-person as approved by the appropriate dean.
- DC program - will be virtual lecture and lab for weeks 1 and 2
of the trimester (clinic noted above); students return to campus
January 25 (week 3) to begin in-person laboratory while continuing
virtual lecture; lecture will begin in-person on February 22 (week
6) in a hybrid format where up to 75% of the lecture course may be
in-person as approved by the appropriate dean.
Additional weekly detail will be available from the deans,
assistant deans, individual faculty and their course syllabi.
Should you have any questions regarding your academic program and
your progress within the program, please feel free to reach out to
your academic advisor.
Assessments:
The vast majority of lecture assessments will continue to be
conducted online with Proctorio being mandatory for exam integrity.
Online exams will use Proctorio for the entire 15 weeks of the
spring trimester. If you have any technical problems with an exam,
please note that your first request for help should be with
Proctorio support. The 24/7 phone numbers are 480-428-4089 or
1-866-948-9248 and the support website is https://proctorio.com/support. If you continue
to have difficulty after speaking with the Proctorio support team,
NUHS will also help with Proctorio issues by calling (Illinois -
630-889-6396) (Florida - 727-803-6126) or emailing nuhsproctorio@nuhs.edu.
Illinois Facility Access
Access to following buildings on the Illinois campus will be
available, on a limited basis:
- Lombard library - students and employees only, closed
Sunday
- Janse building - students and employees only, weekdays only
with limited access
- Residence halls - open as normal. The
university continues to underscore the CDC guidelines which
emphasizes the importance of personal preparedness and enabling
social distancing. When it is not possible to maintain at least 6
feet of space between you and another person, you should wear a
face covering. All residents are expected to abide by the
measures outlined in the
Illinois Executive Orders as they pertain
to COVID-19 as well as local municipality
guidelines.
- Campus Store - open limited hours
- Eagles Nest - closed until further notice
- Fitness Center - closed until further notice
- Playground - closed until further notice. Other outdoor
areas on the Illinois campus will be limited to gatherings of ten
people or less with appropriate social distancing and personal
preparedness measures in place as is consistent with the governor's
reopening plan.
We have received multiple inquiries regarding the decision to
close the Fitness Center on the Illinois campus. We recognize the
importance of exercise in maintaining a healthy person and how this
serves our on-campus community, however, the extremely high-touch
nature of the equipment necessitated this decision.
All Florida campus facilities are closed.
Facility Cleaning and Maintenance
Cleaning of high traffic areas continues to take place on the
Illinois campus. Special attention remains on high touch areas such
as doors, door knobs and work surfaces. Our current cleaning
products have been verified to be effective by our suppliers.
Facility personnel have been reassigned as needed to support these
efforts. We will continue our enhanced cleaning processes in common
areas, classrooms and high touch areas. Additional cleaning
supplies will be available for students and instructors to clean
learning spaces before use.
Additionally,
- Restrooms will be cleaned and disinfected no less than two
times daily.
- Avoid using the elevators; if you must, limit capacity to two
people per ride.
- If a building has two stairwells, one may be designated as "up"
and the other "down."
- Keep three steps between you and the next person on
stairs.
- Only water bottle filling is permitted at drinking
fountains.
- Social distancing posters, space indicators and other signage
will be displayed in areas throughout the building. Wayfinding
signs and floor markers will be strategically placed to encourage
social distancing and direct traffic to minimize congregation in
areas.
- If a positive case of COVID-19 is identified in a NUHS
facility, the area will be temporarily closed to allow for
appropriate cleaning of areas and contact actions will be
initiated.
At the Florida site, St. Petersburg College department of
facilities planning and institutional services is using
disinfectant cleaners in all high exposure areas, including
restrooms, cafes, and areas where people congregate.
Illinois Bulding Entrances:
The University will practice social distancing protocols.
Therefore, building entrances may be limited to a single-entry
point where possible. To ensure safe egress, building exits will
not be limited or closed. Additionally, all students need to adhere
to social distance guidance when entering and/or exiting classrooms
and buildings. Congregating in buildings will not be permitted.
Commencement
Due to on-going health concerns related to the COVID-19 pandemic
and state regulations, the University has made the difficult, but
necessary, decision not to hold a live in-person commencement
ceremony this August.
Graduates are welcome to participate in a future commencement
ceremony. Please contact the Alumni and Development office at
630-889-6701 or alumni@nuhs.edu for further
information.
Illinois graduates who would like to pick up their diploma,
please make arrangements with the Office of the Registrar. For all
other graduates, diplomas will be mailed to the address currently
on file. Please make sure that the university has the correct
information as to where to send the diploma.
Campus Events
To ensure the health and safety of our students, faculty,
and staff, all on-campus events have been canceled until further
notice.
Prospective Student Visit Events
On-campus visit events have been suspended until further
notice in order to ensure the health and safety of all
participants. We encourage you to register for one of our virtual
events or experiences.
Alumni Department Travel
The Alumni & Development Department enjoyed connecting
with you throughout the 2020 convention season. We look forward to
the next time we can be together! Please check back soon for
updated information on 2021
Postgrad/Continuing Ed Events
Online
Continuing Education