When Megan Feldt (NUHS ‘15) graduated with her bachelor of biomedical science from National University, she wanted to work for a company that could make a difference within the field of alternative medicine.
“I wanted to be part of something bigger,” she said.
Feldt was able to find this at Fullscript, a free supplement dispensing platform and treatment adherence tool that supports practitioners at the point of care and beyond.
At Fullscript, Feldt got her foot in the door in customer service but after just three months was promoted to medical research coordinator then medical operations coordinator. Alongside herbalists, naturopathic physicians, nutritionists, etc., she works as part of the Integrative Medical Advisory Team (IMAT).
“In supplements, there’s a lot of different positions that are available, not just sales and customer service like most people think,” she said.
Part of her job is to collect research that supports the industry and to provide guidance on supplements strongly backed with research. She also keeps ahead of health trends and helps determine whether they need to be debunked or followed.
“I am constantly learning and looking at new parts of the industry,” she said.
In addition to complementary and alternative medicine practitioners, the company has a strong hold among conventional practices and nurse practitioners too. Even during the pandemic, the company’s customers have continued to grow. While there were some supply-chain challenges at the time, part of Feldt’s job was to guide practitioners through the uncertainty so that they could continue providing uninterrupted care to patients.
She attributes much of her success to her evidence-based training from National University. Like NUHS, Fullscript places emphasis on thoroughly researching its supplements and treatment plan recommendations.
In addition to her education, her personal values also align with the company’s goals, which include reducing its carbon footprint and supporting charitable work. Feldt recommends new graduates consider value alignment with potential employers too, and to seek those that are looking to accomplish more than just making a profit.
“In our industry that’s easier to do,” she said. “There’s a lot more available than you would think.”