Job Openings

Clinic Business Support

Hours

Monday - Friday, 9:00am - 5:30pm (or as assigned/needed). Some Saturdays necessary 6:45am - 2:00pm.

Job Summary

The Clinic Business Support position is a part of the Clinic Financial Operations team and part of the Financial Services Department. The main purpose of this position is to handle all things monetary for the NUHS clinic system while supporting other members of the administrative team in any tasks necessary to help the department's efficiency.

Responsibilities

  • Prepare daily monetary closeouts for deposit to Financial Services
  • Review all daily entry for accuracy
  • Make any necessary daily corrections
  • Receive and respond to all patient inquiries courteously and in a timely manner (Primary contact)
  • Make necessary corrections to Chiropractic insurance claims for billing
  • Follow up on missing information for Chiropractic insurance claims to release from hold status
  • Process miscellaneous insurance payments and EOB's and communicate them to Athena
  • Process patient refunds timely
  • Monitor past due patient accounts for accuracy
  • Make past due reminder calls to patients
  • Monitor student account balances, request payment when necessary, and request holds with the Student Accounts manager on students whose accounts are not paid in full prior to registration
  • Monitor employee balances and send reminders when necessary
  • Determine bad debt accounts and make necessary write-offs as determined by the Comptroller
  • Check third party invoices against clinic billing system to verify patients were charged correctly for labs and supplies, and authorize invoices for payment by Accounts Payable
  • Schedule appointments in EHR system
  • Cover the reception desk and medical records department
  • Scan clinical or administrative documentation into EHR
  • Provide financial and administrative process support to Interns and Clinicians
  • Maintain thorough knowledge of clinic policy and procedures
  • Maintain thorough knowledge of billing and collection procedures
  • Treat all medical records in a secure, confidential manner with the understanding of privacy policy and HIPAA law
  • Other duties as assigned

Qualifications

Required

  • Strong math and analytical skills
  • Strong Excel skills
  • Strong communication and organizational skills
  • Must have a positive attitude and take initiative
  • Ability to quickly learn new computer systems and office processes

Preferred

  • Medical billing/coding exposure

How to Apply

To apply, please forward your resument with salary requirements to: 

Email: awozniak@nuhs.edu
Fax: 630-889-6570 Attn: HR

 

NUHS is an Equal Opportunity Employer