Job Openings

Clinic Administrative Services Representative

Hours

Monday - Friday, 10:30am - 7:15pm. Rotating Saturdays 6:45am - 2:00pm.

Job Summary

The Clinic Administrative Services Representative is part of a team of employees who are the initial contact for patients and visitors to our Integrated Healthcare Clinic. Knowledgeable at both registration and check-out, the Rep is responsible for all front desk activities which can include: conveying information regarding the specialties and activities of the Clinic, scheduling appointments, registering patients, or receiving payments for services.

Responsibilities

Greet, direct, and check in all patients and visitors
Answer incoming calls
Schedule patient appointments
Verify insurance benefits and communicate those benefits to patient
Enter patient registration information into computer system
Accurately calculate and collect patient payments at check out
Assist patients with billing inquiries
Research patient balances
Provide financial and administrative process support to Interns and Clinicians
Effectively communicate information regarding Clinic services
Maintain thorough knowledge of clinic policy and procedures
Maintain thorough knowledge of billing and collection procedures
Treat all medical records in a secure, confidential manner with the understanding of privacy policy and HIPAA law
Upload documentation into EHR patient charts
Cross-train with Medical Records Department including:
- Ordering tests from outside labs
- Fulfilling records requests
- Checking out equipment to Interns
- Operation of POS System
Other duties as assigned

Qualifications

Required

High School Diploma
Strong communication and organizational skills
Must have a positive attitude and take initiative
Ability to quickly learn new computer systems and office processes

Preferred

College coursework in healthcare
Clinic office experience
EHR system experience

How to Apply

To apply, please forward your resument with salary requirements to:

Email: awozniak@nuhs.edu
Fax: 630-889-6570 Attn: HR

NUHS is an Equal Opportunity Employer