Clinic Administrative Services Representative
Hours
Monday - Friday, 10:30am - 7:15pm. Rotating Saturdays 6:45am -
2:00pm.
Job Summary
The Clinic Administrative Services Representative is part of a
team of employees who are the initial contact for patients and
visitors to our Integrated Healthcare Clinic. Knowledgeable at both
registration and check-out, the Rep is responsible for all front
desk activities which can include: conveying information regarding
the specialties and activities of the Clinic, scheduling
appointments, registering patients, or receiving payments for
services.
Responsibilities
- Greet, direct, and check in all patients and visitors
- Answer incoming calls
- Schedule patient appointments
- Verify insurance benefits and communicate those benefits to
patient
- Enter patient registration information into computer
system
- Accurately calculate and collect patient payments at check
out
- Assist patients with billing inquiries
- Research patient balances
- Provide financial and administrative process support to Interns
and Clinicians
- Effectively communicate information regarding Clinic
services
- Maintain thorough knowledge of clinic policy and
procedures
- Maintain thorough knowledge of billing and collection
procedures
- Treat all medical records in a secure, confidential manner with
the understanding of privacy policy and HIPAA law
- Upload documentation into EHR patient charts
- Cross-train with Medical Records Department including:
-
- Ordering tests from outside labs
- Fulfilling records requests
- Checking out equipment to Interns
- Operation of POS System
- Other duties as assigned
Qualifications
Required
- High School Diploma
- Strong communication and organizational skills
- Must have a positive attitude and take initiative
- Ability to quickly learn new computer systems and office
processes
Preferred
- College coursework in healthcare
- Clinic office experience
- EHR system experience
How to Apply
To apply, please forward your resument with salary requirements
to:
Email: awozniak@nuhs.edu
Fax: 630-889-6570 Attn: HR
NUHS is an Equal Opportunity Employer